The 1st Choice for recruitment
in Bedford, Milton Keynes, Huntingdon, Biggleswade and Northampton for over 30 years!
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To focus and deliver the best technical support to become first in the eyes of the customer. To consistently work towards improving sales and service levels this will contribute to the revenue growth, all along delivering exceptional customer satisfaction and continued customer support.
Provide Technical Support for 'Product Sales' Cluster (DC, GL1 & AU1), an indepth overall knowledge of Products is needed.
Support Customers via Phone calls & Emails with installation help, diagnosing issues, advising of the right part for use.
Work closely with PPM on product ranges, keeping up to date on all products and new products to market..
Maintain product drive, ensure it is kept up-to-date.
On-site customer support/installation guidance and help, including providing support to Engineers
Train Internal staff and external customer on request
Provide support for Customer Support team, during busy periods
Work Experience (years in same function/area)
* Professional education commercial oriented
* Minimum of 2 years' experience in a similar role
* commercial and solution oriented
* Understand project life cycle
* Computer Literate
* Technical Mindset
* Have strong follow up and coordination
* High level of self-motivation
* SAP knowledge desirable
* CAD knowledge desirable
Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 7 days we're sorry you have not been successful this time. Please do not let this stop you applying for other positions you may be suitable for. Good Luck!
1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business.
Registered Office: 8 St Loyes Street Bedford MK40 1EP
Co Registration No: 07972006
VAT Registration No: 476186512
Bedford (Head Office) - Tel: 01234 210025 Milton Keynes - Tel: 01908 695599 Biggleswade - Tel: 01767 316767 Huntingdon - Tel: 01480 459141 Northampton - Tel: 01604 212169