The 1st Choice for recruitment
in Bedford, Milton Keynes, Huntingdon, Biggleswade and Northampton for over 30 years!
CLICK HERE to call your local office
Sales Support Agent / Customer Service Team
Our client is looking for a natural customer service champion who is a logical problem solver with attention to detail. You must be energetic and enthusiastic to help deliver a world class service. You will resolve customer enquiries and ensure delivery of service level agreement.
To be successful in this role you need to have:
- Experience in a Customer Service role within a commercial environment
- Experience of using a customer relationship management system would be advantageous, but not essential
- A general understanding of Supply Chain
- Experience of managing customers & conflict
- Knowledge of MRP/ERP processes
- Ability to learn quickly and be receptive to change
- A high standard in English written and verbal and Mathematics
- A good level of computer literacy
Main tasks, including but not limited to:
- Processing of sales orders within strict service level agreements
- Handling support enquiries via email and phone to achieve high levels of customer satisfaction
- Responsible for a wide range of administrative duties
- Direct communication with the customer to provide pro-active sales support
- Providing support to the External Sales team to aid sales growth
- Building relationships both with internal and external customers
For you they offer...
Competitive salaries, opportunities for career progression, extensive training and a highly desirable benefits package. Call us don't miss out! 2019 is your year, looking forward to hearing from you.
Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 7 days we're sorry you have not been successful this time. Please do not let this stop you applying for other positions you may be suitable for. Good Luck!
1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business.
Registered Office: 8 St Loyes Street Bedford MK40 1EP
Co Registration No: 07972006
VAT Registration No: 476186512
Bedford (Head Office) - Tel: 01234 210025 Milton Keynes - Tel: 01908 695599 Biggleswade - Tel: 01767 316767 Huntingdon - Tel: 01480 459141 Northampton - Tel: 01604 212169