The 1st Choice for recruitment
in Bedford, Milton Keynes, Huntingdon, Biggleswade and Northampton for over 30 years!
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Relations Assistant £22k pro rata
Hours/Term 6 month contract - 37 ½ hours Monday to Friday. Initially it's a 6 month role with a view possibly to becoming permanent
You will be providing essential support to both Client Managers and Customer Service Team Leaders in the areas defined below. A key aspect of this role involves the set-up of journal subscription products and the ongoing maintenance of pricing, as well as the production of subscription renewals and reminders.
The role and departmental resources will be focused on the following key areas.
To ensure all agent FTP files are processed in accordance with the schedule and are edited with the assistance of the US office.
Make sure that all subscription renewals and reminders are processed in an accurate and timely manner according to Client Publisher schedules.
Main Run Labels
To ensure that main run label configuration is accurately maintained and main run labels are triggered as requested by the Client, in close liaison with the Warehouse.
Communicate in a professional and efficient manner with Clients. This work involves gathering annual prices and product information to load into the core fulfilment system in an accurate and timely manner.
To provide additional support in relation to new Client set-up, including system testing and quality control. There is also the requirement to assist with the co-ordination of exits accurately and within agreed timescales, including further client liaison, documentation and off-site visits where necessary.
To carry out general system testing as and when necessary.
Solid experience in back office administration or compliance
Accurate data entry skills
Efficient user of Microsoft products, Word, Excel and Outlook in particular
Ability to work across multiple systems
Fantastic opporutnity and definately one not to be missed. We look forward to hearing from you!
Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 7 days we're sorry you have not been successful this time. Please do not let this stop you applying for other positions you may be suitable for. Good Luck!
1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business.
Registered Office: 8 St Loyes Street Bedford MK40 1EP
Co Registration No: 07972006
VAT Registration No: 476186512
Bedford (Head Office) - Tel: 01234 210025 Milton Keynes - Tel: 01908 695599 Biggleswade - Tel: 01767 316767 Huntingdon - Tel: 01480 459141 Northampton - Tel: 01604 212169