The 1st Choice for recruitment
in Bedford, Milton Keynes, Huntingdon, Biggleswade and Northampton for over 30 years!
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Customer Support Controller
Salary up to £18,500pa
Do you have a "Can do" attitude?
Are you a Quality Controller?
Can you demonstrate good problem solving skills?
As a Quality Support Controller, the main responsibilities of this role are to provide a high level of telephone Technical support and advice on process control to customers. Review call volumes and technical trends and asses how to support customers when highlighting problems, help correct any technical issues/product testing.
The role will require the following:
* Technical Customer Support
* Strong Telephone based Customer Service experience, with strong communication skills
* The ability to pick up Technical knowledge although training will be provided
* An interest in IT would be ideal, as you will be working with Technical equipment and software
* Be able to attend customer meetings internally or at customer sites to review performance and any other related issues
* You will need to be Personable , confident and assertive
As a Quality Support Controller for our client you will be entitled to 22 days holiday per year, a Christmas Bonus, Pension as well as Life Assurance. You will have the opportunity to work for a reputable company in Bedford who provide Technical Support to well-known Retail businesses within the UK.
If you meet the above criteria, we would love to hear from you. In the first instance please email your CV to firstname.lastname@example.org . If you have any questions, please feel free to get in touch on 01234 210025.
Please note, if you do not receive a response within 5 days of CV submission, your CV has been unsuccessful on this occasion.
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Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 7 days we're sorry you have not been successful this time. Please do not let this stop you applying for other positions you may be suitable for. Good Luck!
1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business.
Registered Office: 8 St Loyes Street Bedford MK40 1EP
Co Registration No: 07972006
VAT Registration No: 476186512
Bedford (Head Office) - Tel: 01234 210025 Milton Keynes - Tel: 01908 695599 Biggleswade - Tel: 01767 316767 Huntingdon - Tel: 01480 459141 Northampton - Tel: 01604 212169