The 1st Choice for recruitment
in Bedford, Milton Keynes, Huntingdon, Biggleswade and Northampton for over 25 years!
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Engineer Support Administrator
If you like talking to people, have great customer service experience and you are used to a busy and buzzing office atmosphere this role is just for you.
In your day you will be talking to customers, getting all the information you need enabling you to pass on accurate details to engineers out in the field.
It's important that you get as much information as you can up front, you will be making decisions on who to send where and allocate him/her the time to do it! You need to be confident using excel as you will be using Excel a lot for this role!
You will need to adapt your approach for each customer, make enquiring questions and make sure you capture the relevant parts of the conversation.
By doing the above you will be able to deliver concise and detailed information to the engineer out on the road. It's true to say you need to be tenacious, adaptable and resilient!
All that information is then confirmed, booked in and the customer has had a great experience.
Initially, the starting salary is £15268.50 this is reviewed monthly (over three months) with a view to an increase to £18k. You will be working 1 in every 6 Saturdays and this will be paid at an enhanced rate.
It's a fun, motivating and rewarding environment, apply today! We are looking for two new team members and we are setting up interviews soon.
Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 7 days we're sorry you have not been successful this time. Please do not let this stop you applying for other positions you may be suitable for. Good Luck!
1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business.
Registered Office: 8 St Loyes Street Bedford MK40 1EP
Co Registration No: 07972006
VAT Registration No: 476186512
Bedford (Head Office) - Tel: 01234 210025 Milton Keynes - Tel: 01908 695599 Biggleswade - Tel: 01767 316767 Huntingdon - Tel: 01480 459141 Northampton - Tel: 01604 212169