The 1st Choice for recruitment
in Bedford, Milton Keynes, Huntingdon, Biggleswade and Northampton for over 30 years!
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What you can expect
As a National Accounts Specialist, you will provide a single point of contact to our customers, delivering the best service, every time.
You will manage all work orders for your set customer base, ensuring client KPI's are managed and adhered to for reactive calls, quoted works and pre-planned maintenance. You will advising of the right solutions, in order to get our customers back on track as quickly as possible with minimum disruption.
You will build and maintain great working relationships with our customers, finding the best solution and delivering outstanding service, each time.
In addition, you will attend / hold customer service reviews and provide regular reporting on service performance to the team and your customers.
What we expect
For this role, we are looking for someone who has previous experience in account and relationship management, as well as strong negotiation and problem solving skills.
You will be used to working in a fast-paced environment, and be confident in communication and IT systems.
The right candidate will have will have experience in working towards set targets
Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 7 days we're sorry you have not been successful this time. Please do not let this stop you applying for other positions you may be suitable for. Good Luck!
1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business.
Registered Office: 8 St Loyes Street Bedford MK40 1EP
Co Registration No: 07972006
VAT Registration No: 476186512
Bedford (Head Office) - Tel: 01234 210025 Milton Keynes - Tel: 01908 695599 Biggleswade - Tel: 01767 316767 Huntingdon - Tel: 01480 459141 Northampton - Tel: 01604 212169