The 1st Choice for recruitment
in Bedford, Milton Keynes, Huntingdon, Biggleswade and Northampton for over 30 years!
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IT & Customer Support Administrator
*Do you want to make a real contribution to a small focused team within a local business?
*Have you got a great customer focus?
*Are you willing to learn and enjoy developing new skills?
If so, we may have the role for you!
This is an exciting role for a candidate who has a passion for IT and is keen to further a career in the sector.
Our St Ives based client offers a great working environment with full training and support.
To succeed in this role you will:
*Have excellent communication skills and experience working directly with customers.
*Enjoy working in a small focused team.
*Have great organisational skills and able to manage multiple tasks.
*Be a proficient user of Microsoft office programs.
*Always be armed with your note book so you are ready to learn new skills and IT systems.
*Be approachable, flexible and happy to receive and give feedback.
*Be enthusiastic, self-driven, reliable and have a positive attitude!
In this role you can expect to:
*Deal with inbound calls including 1st line support ticket handling.
*Work with clients to reset user passwords & user administration, assist with configuration changes and forwarding issues to the 2nd line support team.
*Work with the 2nd Line support team to fault find new systems.
*Carry out server maintenance tasks and health checks.
*Produce training material for clients to include guides and videos.
*Carry out all website administration.
*Assist with general office administration, data archiving and producing reports for the management team.
This is a great opportunity if you already have customer service experience and are looking to further your skills within a professional office environment.
The position is being offered on a temporary to permanent basis.
For more information please call Abi on 01480 459141 or apply now!
Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 7 days we're sorry you have not been successful this time. Please do not let this stop you applying for other positions you may be suitable for. Good Luck!
1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business.
Registered Office: 8 St Loyes Street Bedford MK40 1EP
Co Registration No: 07972006
VAT Registration No: 476186512
Bedford (Head Office) - Tel: 01234 210025 Milton Keynes - Tel: 01908 695599 Biggleswade - Tel: 01767 316767 Huntingdon - Tel: 01480 459141 Northampton - Tel: 01604 212169