The 1st Choice for recruitment
in Bedford, Milton Keynes, Huntingdon, Biggleswade and Northampton for over 25 years!
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Design & Customer Service Representative
£17,000 - £18,000 per annum, depending on experience.
Monday - Friday 8.30am - 5.30pm.
You will provide our clients customers with the highest level of customer service. This means making sure that customers receive the service and product they expect. You will aim to make our customers successful at what they do and as a Design & Service Representative you will play a critical role in making sure that their reputation for delivery and service is upheld.
Your main tasks will include but are not limited to:
* Convert Work Requests to Projects
* Send proofs out to branches
* Check and send amends to Studio
* Complete print checks
* Monitor the day to day job list and arrange for cover until all jobs are sent to press
* Respond to queries from the design team relating to the orders
* Update spec as orders progress and send out print reminders
* Providing technical support for branches, assisting them through the ordering and amending process step-by-step
* Have excellent customer service skills.
* Have great communication skills at all levels, both written and verbal.
* Have good administration skills with excellent accuracy and attention to detail.
* Be organised and able to work to deadlines.
* Be a dependable team player.
If you feel you meet the requirements of the role then we would like to hear from you!
Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 7 days we're sorry you have not been successful this time. Please do not let this stop you applying for other positions you may be suitable for. Good Luck!
1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business.
Registered Office: 8 St Loyes Street Bedford MK40 1EP
Co Registration No: 07972006
VAT Registration No: 476186512
Bedford (Head Office) - Tel: 01234 210025 Milton Keynes - Tel: 01908 695599 Biggleswade - Tel: 01767 316767 Huntingdon - Tel: 01480 459141 Northampton - Tel: 01604 212169