The 1st Choice for recruitment
in Bedford, Milton Keynes, Huntingdon, Biggleswade and Northampton for over 30 years!
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We are now recruiting for a Customer Support Coordinator, to join our team, based in Hitchin.
What you can expect
Our Customer Support Coordinator role is very customer focused and on a day-to-day basis, you will be handling customer enquires via phone and email and processing sales orders on our SAP system.
You will be expected to deal with all general product enquiries, and advise of the best solutions, over a vast product range however, full product training will be provided.
As well as process the orders, you will be responsible for carrying out the returns process, investigating credit/invoice queries and creating customers accounts in our systems.
What we expect
We are looking for candidates with previous administration experience, which includes carrying out data entry tasks as well as processing orders.
You will have experience of dealing with a high volume of inbound calls, as well as experience delivering excellent customer service, bother written and verbally.
This is a fast-paced, customer focused role so candidates must have excellent communication skills and a good attention to detail.
A knowledge of SAP would be a distinct advantage.
Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 7 days we're sorry you have not been successful this time. Please do not let this stop you applying for other positions you may be suitable for. Good Luck!
1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business.
Registered Office: 8 St Loyes Street Bedford MK40 1EP
Co Registration No: 07972006
VAT Registration No: 476186512
Bedford (Head Office) - Tel: 01234 210025 Milton Keynes - Tel: 01908 695599 Biggleswade - Tel: 01767 316767 Huntingdon - Tel: 01480 459141 Northampton - Tel: 01604 212169