The 1st Choice for recruitment
in Bedford, Milton Keynes, Huntingdon, Biggleswade and Northampton for over 30 years!
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Customer Service Advisor
As a CUSTOMER SERVICE ADVISOR your key responsibilities will include:
* Dealing with all incoming telephone and email queries
* Providing efficient and accurate support to policy holders
* Accurate message taking
* Basic administration duties relating to the initial call recording the nature of the claim
* Forwarding relevant internal paperwork
* Updating customer records
For consideration you will need to be able to demonstrate the following attributes at interview:
* Strong focus on delivering the very best in customer service
* Effective communicator: great telephone manner with the ability to build rapport quickly
* Computer skills to include data entry
* Team player; comfortable working both under own initiative and within a team
Due to the nature of our client's business the successful candidate will need to be prepared to undergo pre-employment credit checks to ensure no history of financial mismanagement including outstanding CCJs.
If this position sounds of interest, we would like to hear from you.
Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 7 days we're sorry you have not been successful this time. Please do not let this stop you applying for other positions you may be suitable for. Good Luck!
1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business.
Registered Office: 8 St Loyes Street Bedford MK40 1EP
Co Registration No: 07972006
VAT Registration No: 476186512
Bedford (Head Office) - Tel: 01234 210025 Milton Keynes - Tel: 01908 695599 Biggleswade - Tel: 01767 316767 Huntingdon - Tel: 01480 459141 Northampton - Tel: 01604 212169