Celebrating 30 Years in Recruitment
HOMEWORKING Customer Service Advisor - Temporary to Permanent.
All homeworking equipment is provided for you.
Training will start Monday 4th July 2022 for 5 weeks. Monday to Friday 9am-4:30pm at the Office in Bardon, this will be Classroom-based and socially distanced away from everybody.
Full time hours: 35 hours per week. (with the possibility of up to 5 flex hours per week - this will be explained further at interview)
Each shift is 7 hours working on a rota over a 6 week period, this will involve weekends but not every weekend.
Shifts available are: 11am-6pm / 12pm-7pm
Starting pay rate £10ph, increasing after 6 months to £10.43ph.
Job Responsibilities:
* First point of contact to all customers via the telephone.
* Investigating customer problems and being able to solve them quickly and efficiently.
* Scheduling engineers.
* Accurately entering data.
* Building and maintaining great relationships with both customers and colleagues.
* Working to KPISs and team targets.
Skills / Abilities:
* Positive and friendly with the ability to build rapport with customers easily.
* Experience with customer service is essential.
* Must be self-motivated and a problem solver.
* Strong communication skills.
* Computer competent.
* Microsoft Teams experience.
Benefits:
* Opportunity to earn a monthly bonus of up to 10% of your salary based on personal and team targets.
* Apply for internal vacancies within the company based overseas.
* Career progression.
* Professional development.
You will be required to have a basic DBS criminal record check taken out.
Please note that at times due to the volume of applications we may not be able to respond to each person individually.
If you do not hear from us within 7 days we're sorry you have not been successful this time.
Please do not let this stop you applying for other positions you may be suitable for. Good Luck!
1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business.
Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 7 days we're sorry you have not been successful this time. Please do not let this stop you applying for other positions you may be suitable for. Good Luck!
1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business.
