The 1st Choice for recruitment
in Bedford, Milton Keynes, Huntingdon, Biggleswade and Northampton for over 30 years!
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Our expanding Milton Keynes based client is looking for a Customer Experience Executive to join their team on a full time, permanent basis.
Position: Customer Experience Executive
Hours: Monday to Friday, 9am to 5.30pm
Salary: £22,000 per annum
The job will involve...
* To provide high quality customer service support via incoming telephone calls and emails
* Working closely with a team of Account Managers to ensure customers receive an excellent customer experience
* Liaising with customers and internal teams to resolve customer enquires
* Pro actively support the team to ensure all work is delivered to the clients deadlines
* Attending and contributing to team meetings with creative ideas and thoughts
* Ability to support with any other administrative/ support tasks as needed.
The Person will...
* A proven track record of providing excellent customer service
* Able to build excellent relationships with both colleagues and customers
* You will have excellent written and verbal communications skills
* Excellent IT Skills, Excel, Word and ideally CRM databases
* Excellent eye for detail and accuracy
* Have the ability to manage expectations
* Possess the ability to manage customer expectations when required.
Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 7 days we're sorry you have not been successful this time. Please do not let this stop you applying for other positions you may be suitable for. Good Luck!
1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business.
Registered Office: 8 St Loyes Street Bedford MK40 1EP
Co Registration No: 07972006
VAT Registration No: 476186512
Bedford (Head Office) - Tel: 01234 210025 Milton Keynes - Tel: 01908 695599 Biggleswade - Tel: 01767 316767 Huntingdon - Tel: 01480 459141 Northampton - Tel: 01604 212169