The 1st Choice for recruitment
in Bedford, Milton Keynes, Huntingdon, Biggleswade and Northampton for over 25 years!
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After Sales Coordinator Biggleswade
Do you have experience in managing customer complaints and/or issues through to closure?
Our Biggleswade based client are looking for someone who excels in Customer Service.
* Handle customer complaints / issues through to conclusion
* Record and report daily complaints
* Investigate Warranty claims
* Liaise with Quality and attend Quality meetings
* Organise replacement parts and collection notes
* Keep customer updated in order to manage customer expectations
* Resolve any client queries in a timely manner
* Log all orders onto the system within timely manner
Skills & Knowledge:
* Accuracy and attention to detail
* Proactive, able to work on own initiative and to also follow instructions when given
* Excellent Relationship Skills
* Excellent Communication Skills; both verbal and written
* Team Player
* Highly organised and methodical
* Ability to prioritise and deal with pressure
Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 7 days we're sorry you have not been successful this time. Please do not let this stop you applying for other positions you may be suitable for. Good Luck!
1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business.
Registered Office: 8 St Loyes Street Bedford MK40 1EP
Co Registration No: 07972006
VAT Registration No: 476186512
Bedford (Head Office) - Tel: 01234 210025 Milton Keynes - Tel: 01908 695599 Biggleswade - Tel: 01767 316767 Huntingdon - Tel: 01480 459141 Northampton - Tel: 01604 212169