The 1st Choice for recruitment
in Bedford, Milton Keynes, Huntingdon, Biggleswade and Northampton for over 30 years!
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Our Milton Keynes based client is looking for a Service Desk Engineer to join their forward-thinking, innovative company.
Position: 2nd Line Support Service Desk Engineer (Hybrid working)
Hours: 9am - 5.30pm
Salary: Competitive salary (DOE)
* Answering all inbound calls within an agreed answer time frame.
* Log all customer issues into the system.
* Provide Level 2 Server, Network and Desktop Technical support, diagnosing customer issues and providing a high level of the first-time fix.
* To action Hardware configurations and software installations.
* Manage and work to internal and customer SLA's.
* End to end ownership of problem resolution.
* On-call weekend work required on rotation.
You will require:
* 1-2 years' experience as a service desk engineer supporting SME's
* Experience of supporting multi-site clients.
* Experienced using Microsoft Windows Server, Microsoft 365 and Microsoft Office Exchange.
* Experience of Firewalls, Router and VPN technologies (desirable)
* Experience of Networking Technologies, VMWare, Microsoft Sharepoint, Microsoft Azure and Intune (Desirable)
Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 7 days we're sorry you have not been successful this time. Please do not let this stop you applying for other positions you may be suitable for. Good Luck!
1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business.
Registered Office: 8 St Loyes Street Bedford MK40 1EP
Co Registration No: 07972006
VAT Registration No: 476186512
Bedford (Head Office) - Tel: 01234 210025 Milton Keynes - Tel: 01908 695599 Biggleswade - Tel: 01767 316767 Huntingdon - Tel: 01480 459141 Northampton - Tel: 01604 212169