The 1st Choice for recruitment
in Bedford, Milton Keynes, Huntingdon, Biggleswade and Northampton for over 25 years!
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Our client is seeking a Customer Account Manager to join their team on a permanent basis.
The purpose of this role is to maintain and develop relationships with existing customers. To ensure that all orders are processed and dealt with in a timely manner and delivered to the customer on time.
This role will also involve:
* Providing concise quotes for products.
* Entering and processing customer orders.
* Tracking orders throughout the production process and liaise with other departments where necessary.
* Keeping the customer fully briefed on current status of their job.
* Maintaining customer account information on the system.
* Ensuring that all dispatch information is correct and up to date.
In addition to excellent customer service skills, the successful candidate will have the following attributes:
* Excellent organisation skills and time management.
* The ability to problem solve and handle customer queries, complaint and problems efficiently.
* In addition to a great telephone manner, excellent communication skills via email and mail.
If you feel you have the right skill set and experience for this role, we would like to hear from you.
Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 7 days we're sorry you have not been successful this time. Please do not let this stop you applying for other positions you may be suitable for. Good Luck!
1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business.
Registered Office: 8 St Loyes Street Bedford MK40 1EP
Co Registration No: 07972006
VAT Registration No: 476186512
Bedford (Head Office) - Tel: 01234 210025 Milton Keynes - Tel: 01908 695599 Biggleswade - Tel: 01767 316767 Huntingdon - Tel: 01480 459141 Northampton - Tel: 01604 212169